Shein is a Chinese business-to-consumer fast fashion brand. It offers on-trend clothing for women and teens at affordable prices. Since Shein ships products from many different sellers, the shipping process takes up some time. Due to that, many customers get concerned about their products being in transit for a long time.
Shein order is still in transit: Should you be worried? Many people face this very common problem, so it’s not something you should worry about. There are various reasons why your order is still in transit, but you can try a few things to solve your problem. However, if nothing works, it might become a matter of concern. You should wait about 7 days after your shipment is due before getting worried.
What Does It Mean When Shein Says In Transit?
When your Shein order is in transit, it means that your items are on the way.
However, many people confuse it with thinking that the order has left the warehouse and is sent to be delivered.
But, it doesn’t always mean that it is in a moving vehicle; your order can also be at the shipping facility.
How Long Is Shein In Transit?
According to the ‘Parcels app,’ the shipping time for Shein orders is about 6-8 working days by standard shipping. Express shipping takes 2-4 working days.
Keep in mind that this period doesn’t include the processing period.
Processing will take 1-3 business days before your order is dispatched. Generally speaking, even with the given time, the processing of your items depends upon the seller’s location. Usually, if the items you ordered are available at their warehouse, your package will get to you much faster.
The time mentioned above can also change depending on where you live.
Here’s a list of the shipping periods:
USA: 3 weeks by standard shipping and 7 days by express shipping.
UK: 2 weeks by economic shipping, 4 weeks by standard shipping, and 12 days by express shipping.
Australia: 2 weeks by standard shipping.
Austria: 2 weeks by standard shipping.
Canada: 18 days by standard shipping and 2 weeks by express shipping.
Denmark: 2 weeks by standard shipping.
Finland: 2 weeks by standard shipping.
France: 4 weeks by economic shipping and 2 weeks by standard shipping.
Germany: 4 weeks by economic shipping and 2 weeks by standard shipping.
India: 2 weeks by standard shipping.
Italy: 4 weeks by economic shipping and 2 weeks by standard shipping.
Why Is My Shein Package Stuck In Transit?
There are numerous reasons why your package is stuck in transit:
- The app might not have been updated, which could’ve left your order appearing in transit.
- Shein may have reviewed your order but not shipped it.
- If your order was placed on sale, for example, Black Friday or Cyber Monday, the shipping company will send your order slower than usual.
- You may have given a wrong or incomplete address.
- Considering the worst scenario, your shipment may have gotten lost.
What Do I Do If My Package Doesn’t Arrive?
If your package doesn’t arrive on the date mentioned by Shein, you can always submit a ticket. Here are 6 steps you’ll need to follow.
Step 1: Log in to Shein and select ‘Customer Service.’
Step 2: You’ll be presented with some question types. Click the one relevant to your problem.
Step 3: Click ‘Contact Agent.’
Step 4: Select ‘Submit A Ticket.’
Step 5: You can review your question type and fill out the form.
Step 6: Click on ‘Submit’ and wait for a response.
You might have to do this several times if you don’t get a response the first time. After a couple of tries, someone will eventually get back to you.
You should also contact the courier service to ensure there’s no fault at their end.
You shouldn’t contact Shein through e-mail because they usually don’t reply to them. If your problem isn’t solved, you can ask for a refund.
How Long Does It Take For Shein To Deliver To The USA?
Since the processing can take up some time, it’ll take almost 3 weeks for your package to be delivered to the USA by standard shipping. Express shipping will take up to 7 days.
Again, it depends on the time it takes for the sellers to send your products to the Shein warehouse.
Can You Pay For Faster Shipping On Shein?
When ordering from Shein, you will be provided with two shipping options. There’s standard shipping and express shipping.
Both types can take different times depending on where you live, but express shipping is faster.
All in all, you shouldn’t worry too much if your Shein order is still in transit. If you don’t receive your package 7 days after it was supposed to arrive, contact Shein and submit a ticket or talk to your courier service.
You can demand a refund if nothing seems to work.
Martha had a chance to work for such major companies as USPS and FedEx, where she gained a lot of experience and learned quite a few nuances when it comes to handling mail and packages. Now she is a freelance writer who specializes in the logistics industry.