Shipment Information Sent To FedEx: Meaning & Timelines

Are you waiting for a parcel? Chances are that you will be regularly checking the FedEx tracking information. While some of the tacking terms are pretty easy to decipher, some require more explanation. One that often trips people up is ‘Shipping Information Sent to FedEx.’ So, what does this mean? Let’s look.

When you see ‘Shipment Information Sent to FedEx,’ FedEx has received details of the package, but they have yet to receive the package from the sender. They will likely receive the package within the next few hours.

Let’s expand upon this a little bit. The tracking info will give you key details on where your package is in the FedEx system.

What Does Shipment Information Sent To FedEx Mean?

When a company is sending a package through FedEx, they need to let FedEx know that a package is available for collection.

When you see ‘Shipment Information Sent to FedEx,’ the sender has informed FedEx that they have a package, but FedEx has yet to receive it.

When you see this status, it likely means that the sender still has the package in their possession.

The tracking information for the consignment should be updated as soon as FedEx receives the package.

How Long Does Shipment Information Sent To FedEx Take?

It depends. In most cases, the tracking status will update within a few hours.

When FedEx knows they have to collect a shipment, they will work the collection into their route.

How long things take will vary based upon when the package collection was booked into the system.

Early morning, chances are the status will change the same day. After 5 pm? The collection probably won’t happen until the next working day.

Some companies may not even have a direct collection agreement with FedEx. Instead, they will take the package to the FedEx depot themselves. This may take a couple of days.

When Will I Receive My Package After This Message?

Sadly, it is impossible to know exactly when you will receive your package. There will be no information about delivery time until the item is physically in FedEx’s possession.

In most cases, the message does mean that FedEx will have their hands on the package within a few hours.

In that case, you should receive the package within 2-3 days.

Although, how long it will take will depend on the service that the sender is using, e.g., if they use a next-day service, your package should arrive the day after FedEx collects the parcel.

Why Does My Package Still Say Shipment Information Sent To FedEx?

In most cases, FedEx has yet to receive the shipment. There could be several reasons for this.

In some cases, it may mean that FedEx has been unable to arrange a collection.

This often happens if the package is booked into the system later on in the day. In other cases, it may be because the sender is in a more rural location.

With smaller senders, FedEx will not collect from their business directly.

Instead, the sender has to go to a FedEx depot. The shipment tracking information won’t be updated until that happens.

FedEx may not have scanned the item into their system correctly in exceedingly rare cases.

This means they have the package, but they forgot to update their system. This is usually the situation if there have been no updates to the tracking information for 24-48 hours.

Is There Anything I Can Do To Speed Things Up?

If you have not seen any updates to the tracking information for a few days, it may be worth reaching out to the sender. There is a chance that FedEx has yet to collect the package from them.

If FedEx has a package in their possession, then there is not much you can do to speed up the process. As we said, likely, FedEx has just failed to scan the package at some point.

Eventually, the package will be booked into their system. If you do not see updates for a while, then reach out to the sender. They will be able to get in touch with FedEx.

FedEx will not speak to the recipient of the package. They can only communicate with the sender.

They will likely tell the sender that the tracking information will be updated eventually.


Shipment Information Sent to FedEx is likely to be the first piece of tracking information you receive on a package. It means that the item has been registered with FedEx, but FedEx has yet to receive it.

As soon as FedEx collects the package from the sender, you will receive accurate tracking information.

The information may include details on the estimated delivery time for the package.

If you see ‘Shipment Information Sent to FedEx,’ it is likely that FedEx will receive the package in a few hours. Delivery should happen a few days after.